Finding the better feeling
CONNECTION REQUESTSExplanation of the skill A typical connection request, and the one, we most often coach to, is to ask person B to reflect back to person A the needs that A has just finished expressing. More broadly put this skill involves the challenge of requesting people in a conflict conversation to demonstrate their hearing/understanding of the other's experience and needs. The other connection request is to ask person A and B how they feel once they have heard the other's needs and possibly how they feel after they have reflected the other's needs. Examples of using the skill
ExerciseTriad practice with skill of connection requests Steps: 1. Set up role-play |
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